Then scroll down to download 1.42 - sg3-utils_1.42-0.1_b (for 32 bit system) or sg3-utils_1.42-0.1_b (for 64 bit system) and install it by just opening it. The problem with WD Password is that you cannot retrieve the password once it is forgotten. Install 'sg3_utils' package for your distro depends on the distro you use ! Options If you had used a password to secure your WD Password, you did it probably because you didnt want anyone else to see the contents which you had stored inside the WD Passport External HDD. Its done twice since you will get an error after running once)Ħ. (Note: Enter your Password instead of THEPASSWORD. Unzip the files downloaded in the Download folder Find your external HDD which should be listed in the hardware list. (This will provide your WD Passport drive name)Įxample : In my case its "sdb" (See the line Attached SCSI disk above the WD My Passport) Delete the following WD Discovery folders if they are present on the system. Then click start - right click on my computer - click device management. Then, click on the Erase Drive button below to begin erasing the drive. Read the warning message and check the I Understand checkbox. Once WD Drive Utilities is running, click on the Drive Erase option. Unlocking WD Passport Hard Disk on Linux/ Ubuntu Operating System Download, install and launch WD Drive Utilities.
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